Use WhatsApp AI Assistant to open customer access
Make it easier for customers to reach your business when they need help, want to buy, need an update, or want to access a service.
Solution
WhatsApp AI Assistant
Add an AI assistant to WhatsApp Business so customers get faster answers, support teams get reply suggestions, and important chats are routed to humans.
Handle WhatsApp AI Assistant conversations properly
Use AI assistance, routing, assignment, workflows, customer records, and follow-up so important messages do not disappear in the queue.
Learn from WhatsApp AI Assistant activity
See recurring topics, customer feedback, sales opportunities, operational issues, and management reports from everyday customer conversations.
Open customer channels
Give customers an easy way to reach your business on WhatsApp, Chat, Email, SMS, and Mobile Chat.
Business outcomes
- Serve customers better
- Respond faster
- Reduce missed conversations
- Capture sales and follow-ups
- Generate customer intelligence